레지던스 인 피닉스 굿이어

As always it was a great stay. The room was a bit smaller than last. At the beginning of the trip the customer service was great we were greeted and taken care of. At the end of the trip the person behind the front desk was not very friendly, she wasn’t at the desk but left a sign saying she would be right back. Which was fine but when she walked in she didn’t greet me I got up and walked up to the desk and said hello she said nothing. She was just standing there as if she didn’t want to be there. She didn’t smile ,hardly made eye contact, just wasn’t friendly. I checked out and asked her if it was okay cause I had clothes drying but would be gone once it was done. She just said yeah sure. She then advised me that since I booked my room through a third party which I have every time I’ve stayed there, which has been almost every other weekend. She said she couldn’t print out my receipt cause her system didn’t allow her to. Although the previous times I was able to receive a printed receipt without even being asked. And only as I was walking away did she say thank you and have a great day. The other two ladies which we see all the time Jennifer and I don’t remember her name but she had a distinct beautiful name are the only two who are friendly and always greeting us, making conversation.

This is one of the best hotels in Goodyear. The property was super clean and the rooms were very spacious. I did not realize that we wouldn't get daily room service when I booked this room but the staff was very nice and open when asking for towels. Overall, excellent location and amenities. I highly recommend this place if you are in the Goodyear area.